FAQ

An Abuelo’s Queso Ball © is a foam sports themed stress ball printed with an offer good for one free Chile con Queso every visit for the life of the ball.

We are currently releasing multiple ways to receive an Abuelo’s Queso Ball © – including contests and local community events and endeavors. Make sure you are checking our Abuelo’s Queso Ball© landing page and staying up to date with us on our socials!

Patrons who receive an Abuelo’s Queso Ball © can redeem their offer by dining in with us at any Abuelo’s Mexican Restaurant and showing the ball to their server. The offer is good for one free Chile con Queso with a purchase every visit for the life of the ball and cannot be redeemed online or through third-party services.

Thank you for being a lifetime customer! You know just how nostalgic these are, and your offer is still good for the life of your ball!

Thank you for being a lifetime customer! You know just how nostalgic these are, and your offer is still good for the life of your ball!

The Abuelo’s Queso Ball © promotion (the “promotion”) is a promotion that is offered as a benefit for Abuelo’s Mexican Restaurant’s guests, subject to the following terms and conditions. Abuelo’s Mexican Restaurant may change the promotion Terms and Conditions from time to time with or without notice to you by posting a revised version of the Terms and Conditions on this website. Any changes will be effective prospectively as of the date noted when the updated Terms and Conditions are posted. It is your responsibility to review the Terms and Conditions from time to time to be aware of any such changes. Abuelo’s reserves the right to revoke promotion or the right to participate in the promotion with respect to any person for any reason whatsoever, in Abuelo’s sole discretion. Abuelo’s also reserves the right to cancel the promotion at any time without notice. Abuelo’s Queso Ball © giveaways: Include contests and local community events and endeavors. Abuelo’s Queso Ball © contest eligibility: Contests are open to residents of the continental US who are [18] years of age or older at the time of entry. Employees and immediate family members of Abuelo’s Mexican Restaurant/Food Concepts International are not eligible. Sponsored by Abuelo’s Mexican Restaurant/Food Concepts International, 4413 82nd St. Lubbock, TX 79424. No purchase necessary or payment required to enter or win. Buying will not help you win. Chances of winning without making a purchase are the same as the chances of someone who purchases something. It is illegal to give any advantage to buyers in a sweepstakes. Contests will occur on a weekly basis through multiple Abuelo’s Mexican Restaurant online platforms beginning August 14, 2025, at 8:00 AM Central Time (CT) and end on September 21, 2025 at 11:59 PM Central Time (CT). Redemption: Patrons who receive an Abuelo’s Queso Ball © can redeem their offer by dining in with us at any Abuelo’s Mexican Restaurant and showing the ball to their server. The offer is good for one free Chile con Queso with a purchase every visit for the life of the ball, valued at $9.99 per Chile con Queso redemption. The Abuelo’s Queso Ball © cannot be redeemed online or through third-party services. Termination of the promotion: Abuelo’s reserves the right to discontinue the promotion at any time. Privacy: By participating in the promotion, you authorize Abuelo’s and our third-party contractors engaged in connection with the promotion to share information about you as necessary to effect, administer, enforce, service, and fulfill the program. Any personal information collected about you through this website is subject to our Privacy Policy at https://www.abuelos.com/privacy-policy/.