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Join Our Mi Abuelo’s Rewards

Earn 1 point for every $1 you spend at Abuelo’s restaurants. Plus, we’ll send you a special offer just for joining! As you earn points, you’ll earn free food, gift cards and other offers. We’ll also send you special offers for your birthday and anniversary. So what are you waiting for? Sign up now!

FREQUENTLY ASKED QUESTIONS

How does the Mi Abuelo’s Rewards program work?

It’s simple. Once you enroll in the Mi Abuelo’s Rewards program you automatically start earning points for eligible transactions made inside all Abuelo’s Restaurants. As a Mi Abuelo’s Rewards member you’ll have the opportunity to take advantage of great rewards, exclusive offers, and other benefits once you complete your registration.

How do I enroll in the program?

There are a couple of ways to enroll in the Mi Abuelo’s Rewards program.  You can sign up the next time you visit your local Abuelo’s restaurant via the table top Ziosk device or you can register online on our website. Please keep in mind that if you sign up via Ziosk, you will receive an email within 48 hours from us asking you to complete the registration of your account by entering your phone number. Once you click on the link and complete the registration, you will then receive a second email with your membership number and welcome offer.

Is there a fee to participate in the program?

Mi Abuelo’s Rewards is free to join!

How do I earn points?

You’ll earn 1 point for each $1.00 spent on food and beverages (excluding tax and gratuities and after applying any discounts or coupons) at Abuelo’s Mexican Restaurants. When you check out when dining with us, be sure to give your Mi Abuelo’s Rewards Member ID or your phone number to your server or, when paying via Ziosk, enter the phone number associated with your account for points to be added to your account. Keep in mind that it can take up to 48 hours for your points to appear in your account following the transaction.

Points may not be earned on amounts associated with taxes and gratuities.

Points will not accrue for the purchase of a gift card. The points will accrue when the gift cards are used to avoid double counting of reward points.

Points may be earned for dine-in, take out or catering orders only.

Points will be rounded to the nearest whole number of the purchase. For example, a $10.49 purchase will round down to 10 points while a $12.50 purchase will round up to 13 points.

On a purchase with a discount, points will be earned on the net discounted amount of the purchase.

What do I give my server to get my points?

Just give your server either your membership number or your telephone number when paying so that you can earn you point credits. Or, if paying via Ziosk, just enter the phone number associated with your account when paying and the points will be added.

When can I start redeeming my points for rewards?

As soon as your account is registered you can start earning points each time you dine with us! As a bonus for joining Mi Abuelo’s Reward, you’ll receive an email from us approximately 48 hours after joining with your membership number and an offer for a free entrée with the purchase of a second entrée and two beverages. If you sign up via Ziosk, you’ll first receive an email asking you to complete the registration of your account. Once that is complete, you will then receive the email with your membership number of welcome offer.

What type of rewards will I receive?

You’ll receive special rewards when you hit certain point levels, such as 100 points, 200 points, 300 points, etc., including free appetizers, free entrees and Abuelo’s gift cards. We’ll also send you special offers for your birthday and anniversary.

Where can I view or update my account information?

Check out your account information by logging in.

I received a special offer via email, do I have to print it out to redeem?

No. You can simply show the email to your server on your SmartPhone or mobile device, if you prefer.

When will my points show up in my account?

Your points will show up in your account approximately 48 hours after you’ve completed any eligible Abuelo’s transaction.

My phone number has changed, what do I need to do?

If your phone number changes, be sure to update your profile by logging into the Mi Abuelo’s Rewards website with your username and password to update your profile.

My email address has changed, what do I need to do?

If your email address has changed, be sure to update your profile by logging into the Mi Abuelo’s Rewards website with your username and password to update your profile.

What are the program Terms and Conditions?

The Mi Abuelo’s Rewards program (the “Program”) is a promotional program that is offered as a benefit for Abuelo’s Mexican Restaurant’s guests, subject to the following terms and conditions. The Program is sponsored by Abuelo’s Mexican Restaurants.
Abuelo’s may change the Program Terms and Conditions from time to time with or without notice to you, including the number of points required to obtain any particular reward, by posting a revised version of the Terms and Conditions on this website. Any changes will be effective prospectively as of the date noted when the updated Terms and Conditions are posted. It is your responsibility to review the Terms and Conditions from time to time to be aware of any such changes. Abuelo’s reserves the right to approve, deny or revoke membership or the right to participate in the Program with respect to any person for any reason whatsoever, in Abuelo’s sole discretion. Abuelo’s also reserves the right to cancel the Program at any time without notice.

Enrollment/Point Accumulation:

There is no fee to sign up for the Program, but eligible purchases and/or activities are required to earn and redeem points. Eligible purchases include dine in, take out and catering purchases. Points will not accrue for the purchase of a gift card.  The points will accrue when the gift cards are used to avoid double counting of reward points.

Earning Points:

You’ll earn 1 point for each $1.00 spent on food and beverages (excluding tax and gratuities and after applying any discounts or coupons) at Abuelo’s Mexican Restaurants. When you check out when dining with us, be sure to give your Mi Abuelo’s Rewards Member ID or your phone number to your server or, when paying via Ziosk, enter the phone number associated with your account for points to be added to your account. Keep in mind that it can take up to 48 hours for your points to appear in your account following the transaction.

Points may not be earned on amounts associated with taxes and gratuities

Points will not accrue for the purchase of a gift card.  The points will accrue when the gift cards are used to avoid double counting of reward points.

Points may be earned for dine-in, take out or catering orders only.

Points will be rounded to the nearest whole number of the purchase. For example, a $10.49 purchase will round down to 10 points while a $12.50 purchase will round up to 11 points.

On a purchase with a discount, points will be earned on the net discounted amount of the purchase.

Rewards Expiration:

All rewards offers include limited time periods for you to redeem the rewards offer.

Termination of the Program:

Abuelo’s reserves the right to discontinue the Program at any time.

Marketing Communications:

By enrolling in the Program, you authorize Abuelo’s, our subsidiaries and affiliates, and our third-party contractors engaged in connection with the Program, to contact you regarding the Program, including periodic updates about the Program and other Abuelo’s announcements and promotions, via e-mail. You may opt out of receiving such materials or messages by emailing us. If you opt out, you authorize Abuelo’s, our subsidiaries and affiliates, and our third-party contractors to send you an email confirming your opt out.

Privacy:

By enrolling in the Program, you authorize Abuelo’s, our subsidiaries and affiliates, and our third-party contractors engaged in connection with the Program to share information about you and your Program account among such entities (but not with any other third parties) as necessary to effect, administer, enforce, service and fulfill the Program. Any personal information collected about you through this website is subject to our privacy policy, available at http://www.abuelos.com/privacy-policy/.

If I have questions about the program, whom should I contact?

If you have a question about the Mi Abuelo’s Rewards program ask any restaurant team member or manager. You can also email us through the Contact Us page. Any Abuelo’s team member will also be glad to assist you with any questions you may have during your dining experience.