Privacy Policy

This is the Privacy Policy for the Web site located at abuelos.com (the “Site”), which is operated by Food Concepts International and Abuelos International LP (together, “Abuelos” or “We”).   Abuelos respects the privacy of every individual who visits the Site.  This Privacy Policy explains the manner in which the Site collects personal data from you and the purpose for that collection. By visiting the Site or submitting your personal data, you accept the terms described in this Privacy Policy.  From time to time we may modify this Policy. 
  

Collection of Personal Data

We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers, birth dates, etc., when voluntarily submitted by our visitors.  When a visitor is an employee of Abuelos, we may also collect employee identification numbers and store numbers.

 We also collect payment information, like credit card numbers, when voluntarily submitted by visitors that purchase items from the Site, such as gift cards.  

 We do not knowingly collect personal information from children under the age of 13. 


How We Use Your Information

We may use your personal information for the purpose you specifically provided the personal data; for example, to respond to a request to contact you, complete a survey, enter a contest, fulfill a request for a coupon, or process membership in our e-mail club.  We may use employee identification numbers and store numbers to track survey responses and to verify contest winners.

 When you sign-up for our e-mail club, we use your personal information to notify you about our products, services, and special offers.  When you order a gift card, we use your personal information and credit card information for payment and shipping purposes.

 We may use your personal information internally to enhance existing features of the Site or develop new features, products, or services. For example, information you submit when completing a survey may be used by Abuelos to improve our delivery of restaurant services.  We may combine and/or aggregate the information that we collect from you on the Site with information that we collect from third parties. 
 

Sharing with Third Parties

Corporate affiliates of Abuelos, and authorized employees, agents and service providers acting on behalf of Abuelos may have access to the personally identifiable information provided by you. 

 We share your information with our e-mail service provider to facilitate e-mail delivery of information to members of our e-mail club about our products, services, special offers, and contests.  The personal information provided to our e-mail service provider is not shared with other third parties for marketing purposes.

 We use a payment service provider to gather and process the personally information and payment information you provide when you buy a gift card. The payment service provider may use your personal data and credit card information to complete your gift card order, and for no other purpose.

 There may also be occasion for Abuelos to disclose your personal data to third parties if it believes, in its sole discretion, that such disclosure is required by law, to enforce its other agreements or this Privacy Policy, or in connection with a sale or transfer of some or all of Abuelos or its assets. 


Anonymous Information

Your visit may automatically provide us and our website hosting partner with anonymous data that is not linked to your personal information, such as your Internet Protocol (IP) address, browser type, operating system, domain name, access times, usage, and traffic path. We use this anonymous data to obtain general statistics regarding the use of the Site, to evaluate how our visitors use and navigate the Site on an aggregate basis, for promotional purposes, and as a representative audience for advertisers. 


Links to Other Web Sites

We may make content or services from other Web sites including our affiliated or co-branded Web sites available to you from links located on this Site. These other Web sites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such Web site to determine how that site protects your privacy. 


Your Ability To Choose

You may ask questions about the data you have submitted through the Site, or let us know that you wish to modify or remove your personal information, by contacting us through the “Contact Us” link on the Site. You can notify us that you do not wish to receives messages about our products, services, and special offers by following the opt-out instructions provided on each e-mail.

No Kid Hungry

September 2nd – 8th

We'll donate 25¢ for every tapas or small bites purchased to Share Our Strength's No Kid Hungry® campaign.

Let the Flavor Begin!

Enjoy one of our delicious Tapas & Small Bites. A perfect start to your meal!

Once Again!

America’s # 1 Mexican Restaurant

Abuelo’s has once again been ranked the #1 Mexican restaurant – for the third time in a row – by America's most respected, independent consumer rating magazine.

Spectacular Views

Sky-Painted Ceilings

"The dining room resembles an open-air courtyard in Mexico."—Chain Leader

What is Abuelo's?

"Despite its name...

Abuelo's is not your grandfather's Mexican restaurant."—Suburban News, Columbus, Ohio

Chef Luis

He's the heart and soul of our unique Mexican cuisine. Click to learn more, see how-to videos and more.

Watch Chef Luis Sanchez, executive chef for Abuelo's Mexican Restaurants. Watch